25+ years of experience designing compelling visuals that drive customer engagement—with a unique foundation in Learning & Development.

Versatile and creative graphic designer who brings a strategic, human-centered approach to marketing. Originally rooted in Learning & Development, I’ve mastered the art of translating complex ideas into clean, engaging visuals that connect with audiences and spark action. Now focused on customer-facing marketing, I design across channels—web, social, email, print—to build brand awareness, support campaigns, and move people to act.

Known for blending storytelling with sharp design execution. Whether it’s crafting a product launch campaign, a promotional animation, or branded digital content, I bring clarity, creativity, and consistency to every touchpoint. My L&D background adds a deep understanding of audience behavior, content structure, and user experience—turning every design into a learning moment that sells.

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EXPERIENCE

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Certifications: Dale Carnegie, DDI, Achieve Global, LeCordon Bleu Food Photography and Franklin Covey

Creative design applications: Articulate Storyline and Rise, Adobe Photoshop, Illustrator, Premiere Pro, After Effects, Dimension, InDesign, Vyond, Camtasia, Canva, Blender (3D) and many others

11/2023 - Current

LX Designer + Media Specialist
Design/Video/LMS

Develops engaging content across online and mobile courses, video, and print materials
Focuses on creating visually compelling, easy-to-manage learning experiences

7/2022 - 11/2023

Director of Training and Development

Director of Process and Implementations
The ONE Group

Led LMS Wisetail administration and developed engaging video-based training
Directed training initiatives such as Certified Training Restaurants, Certified Server Programs, New F&B Rollouts, and Manager in Training programs
Spearheaded IT implementations, including Ziosk and Power BI, ensuring seamless integration and user adoption across brands

1/2022 - 7/2022

Training Designer
CORNER BAKERY

Designed training programs for new café openings, management development, and marketing rollouts
Created LMS modules, instructional videos, and employee communications to support brand initiatives

12/2020 - 11/2021

Consultant

TOYOTA CONNECT

Optimized Salesforce workflows to improve call center efficiency for telematics services
Developed training programs to support evolving telematics enhancements

11/2019 - 2/2021

Sr Director of L&D

CLUBCORP

Designed and launched the RISE Leadership Development Program in collaboration with UNLV
Implemented ClubLearn LMS and created a COVID-19 Playbook for 20,000+ employees
Developed company-wide communication strategies using executive video content and SharePoint

9/2018 - 11/2019

Director of L&D

DEL FRISCO'S

Developed and managed internal training content, videos, and employee communications
Designed and implemented corporate communication platforms to streamline training delivery

Home: Selected Work

Recommendations - additional recommendations can be found on my LinkedIn profile.

Brandon Coleman II

President of Del Frisco's Grille - is now CEO of Cotton Patch Cafe

Patti is a very talented training leader and an enhancement to any company’s culture. Her hard work, creative problem solving and high level of empathy help her overcome obstacles and deliver the best possible outcomes. Patti single handedly elevated DFRG’s training program to another level as she combined new technologies with best in class practices to improve the team member experience. Beyond her incredible abilities, she regularly lifts up those around her and keeps things moving in a positive direction.

Thomas Dritsas

Culinary Concept Chef at Del Frisco's - is now with Ida Claire

Patti is a best in class professional that truly cares for what she does. Her heart is carried thru every aspect and person she comes in contact with. Patti always makes sure the details are taken care of and has true ownership of her work. Patti you are a true asset to DFRG or any organization for that matter. Great working with you Patti and thank you for your contributions to our company.

Sean Gleason

Chief Marketing Officer - Dave & Buster's - is now CMO for Nothing Bundt Cake

Patti was one of my go-to people at Dave & Buster’s when we worked together. She was incredibly dependable, creative and resourceful. We did not have large budgets, but Patti always delivered impressive work on-time. No small feat. I would strongly recommend Patti for any position that required effective and efficient communication to team members and companies. She is a true professional (and fun to work with!).

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